TABULKA BAREV VELIKOSTNÍ TABULKA PRŮVODCE MĚŘENÍM POŠTOVNÉ A VRÁCENÍ ZBOŽÍ ZÁRUKA KVALITY

Tabulka Barev

Upozornění: Vzhledem k tomu, že obrazovky mívají rozdíly v barevnosti, barva produktu se může jemně lišit od barvy, kterou vidíte na obrázku. Zákazníkům proto doporučujeme objednat si vzorník barev navzorníku barev bychom Vám vřele doporučovali.

Informace o doručení položek vyrobených na zakázku

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Please Note: In DressFirst.com , each dress is made from scratch according to customers' specifications. Currently we need 9-11 days for Wedding Party & Special Occasion Dresses, Celebrity Dresses, and 11-13 days for Wedding Dresses. Thank you for your patience.

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Before your order is shipped, DressFirst.com has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

                                                                                                                                               

Processing Time

The process time is 9-11 days for Wedding Party, Special Occasion & Celebrity Dresses, and 11-13 days for Wedding Dresses.

Shipping Time

It takes about 3-15 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, USPS, etc) standard and the shipping method you have chosen.

Expedited Shipping
This shipping method is the fastest available. Delivery times are between 5-6 days to all major destinations. Shipping cost vary from different items.

Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 5-9 days to all major destinations.

Super Saving Shipping

Super Saving Shipping is the most cost-efficient shipping method. Delivery times are between 15-20 days to all major destinations.

General Return Policies

1.  Contact DressFirst.com Customer Service to initiate the return process within 7 days upon receiving your item(s).

Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.

2.  Mis-shipped products: Once we have confirmed your mis-shipped items (item shipped was not item ordered), we will be responsible for item exchange and postage will be on us. You may also return the product and get a full refund including postage.

3.  Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.

Please note that we will not accept any returned items by the color difference which is caused by your display monitor or the weather condition.

Specific Policies for Our Items

Order Cancellation

We understand that it is a very important undertaking to order a dress for your special occasion, and our cancellation policy was created with bearing this in mind. However, it is important to note that our dresses are made to order, and once the tailoring process has begun the materials cannot be reused. The good news is that after placing your order, there is still time for you to change your mind. For further details, please refer to our cancellation policy below.

Cancellation Policy 

- Unpaid orders will be cancelled automatically after 5 days.  We receive hundreds of test orders each day which our members are using to quote certain cart contents and save the invoice for later reference.

- Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.

- Orders cancelled 24 to 72 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 80% of the product purchase price, in order to cover the material cost.

- Orders cancelled 72 to 120 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price, in order to cover the material cost and necessary labor cost.

- Orders cancelled more than 120 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost.

- Once your order has been shipped, it can no longer be cancelled.

- Orders that are not paid within 120 hours will be canceled automatically by our system.

If you would like to cancel your order, please login to My Orders, select the order you need help with, and request a cancellation.

Returning For Replacement or Refund

Your satisfaction is of utmost importance to the DressFirst.com Team. Upon the arrival of your package, it is suggested that you check and make sure the dress has been made in accordance with your order specifications. Please try on your dress as soon as possible without altering, removing the tags, or washing the dress.

If you are returning or exchanging dresses or accessories, please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

Defective, Damaged or Mis-shipped Items

You are qualified to get a full refund if your items are defective, damaged or mis-shipped. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier, which needs to be included in your returned package.

Sizing or Fitting Issues

As all of our dresses are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications. 

Size Deviation

If your dress size differs from the specifications of your order by more than one inch, please feel free to choose from the following options:

You are encouraged to find a local tailor to make adjustments. In this case, we will reimburse you for up to 40% of the product price as tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.

Item is the size you ordered but does not fit

Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.

You can go to a local tailor or a professional seamstress to have the dress re-sized at your own cost:

Please note that if your order specifications differ too greatly from the final sizing request, re-sizing may not be possible.

Color Mismatch

The settings of your computer screen may alter the color of the pictures shown on DressFirst.com . Slight color aberration of your dress and the color shown on screen may not mean that the dress is defective or mis-shipped. However, if you are positive that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible. 

Items  that cannot be returned or exchanged

1. No returns and no exchanges for personalized items.

2. No returns and no exchanges for perishables, earrings (including jewelry sets containing earrings), and personal care items (including lingerie, etc) due to hygienic reasons.

 

Return Process

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.

Please note that returns will not be accepted without prior approval from DressFirst.com Customer Service.

2. Once DressFirst.com Customer Service has approved your request, we will provide you with return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days once you have received the form. Include the Product Return Form with your return. Please don’t use courier agency like UPS, DHL or FedEx to return the parcel as we will not pay for the Custom fee that might caused.

3. Once received at our facility, your return will be processed in within 24 hours. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account.

Please note that items returned in unacceptable condition will not be processed as refunds and will be shipped back to you.

 All PayPal payment can only refund via PayPal, all Credit Card payment will only be refunded to the original Credit Card.

Professional Care From Material to Delivery

Material Procurement: After checking the fabric quality from several suppliers, DressFirst.com selects the most delicate fabric for customers. DressFirst.com uses solid and exquisite threads only to make comfortable dresses.

Processing: With the responsible manufacturers and their good manufacturing equipments, the well-processed dresses can always meet customers' demands.

Packing / Delivering: Every dress of DressFirst.com is packed well in the package separately, avoiding products being scratched or ripped. Always choosing the best shipper to make the delivery, DressFirst.com garantees all the customers will receive their dresses in good manner.

Vezměte: Vezměte na vědomí, že společenské šaty mají jiné číslování než běžné oblečení. Je možné, že si je omylem objednáte o číslo větší. Než si objednáte šaty online, doporučujeme se nechat přeměřit odborníkem.
Všechny šaty na našich stránkách je možné ušít na míru, pokud nám poskytnete Vaše přesné míry. Pokud se rozhodnete pro objednání konfekční velikosti, použijte přiložené velikostní tabulky pro určení správné velikosti. Pokud Vaše míra přes hrudník indikuje vyšší velikost než míra pasu a boků, doporučujeme objednání velikosti odpovídající nejvyšší míře. Šaty pak mohou být jednoduše upraveny u krejčího.

VELIKOSTNÍ TABULKA » Jak se změřit

Tabulka velikostí šatů
US velikost 2 4 6 8 10 12 14 16
UK velikost 6 8 10 12 14 16 18 20
EU velikost 32 34 36 38 40 42 44 46
palec cm palec cm palec cm palec cm palec cm palec cm palec cm palec cm
Prsa 32 ½ 83 33 ½ 85 34 ½ 88 35 ½ 90 36 ½ 93 38 97 39 ½ 100 41 104
Pas 25 ½ 65 26 ½ 67 27 ½ 70 28 ½ 72 29 ½ 75 31 79 32 ½ 83 34 86
Boky 35 ¾ 91 36 ¾ 93 37 ¾ 96 38 ¾ 98 39 ¾ 101 41 ¼ 105 42 ¾ 109 44 ¼ 112
Od Krčního Důlku na Zem 58 147 58 147 59 150 59 150 60 152 60 152 61 155 61 155
Tabulka velikostí šatů nadměrných rozměrů
US velikost 16W 18W 20W 22W 24W 26W
UK velikost 20 22 24 26 28 30
EU velikost 46 48 50 52 54 56
palec cm palec cm palec cm palec cm palec cm palec cm
Prsa 43 109 45 114 47 119 49 124 51 130 53 135
Pas 36 ¼ 92 38 ½ 98 40 ¾ 104 43 109 45 ¼ 115 47 ½ 121
Boky 45 ½ 116 47 ½ 121 49 ½ 126 51 ½ 131 53 ½ 136 55 ½ 141
Od Krčního Důlku na Zem 61 155 61 155 61 155 61 155 61 155 61 155

Upozornění: Míra mezi krčním důlkem a zemí zahrnuje další 2 palce (cca 5 cm) délky. Započítává se kvůli výšce vašeho podpatku.

Průvodce měřením

Správné míry jsou předpokladem pro získání dokonalého oblečení. Než si objednáte šaty vyrobené na zakázku od firmy DressFirst.com, doporučujeme vám, abyste se nechali změřit profesionálním krejčím. Chtěli bychom zdůraznit, že domácí měření je mnohem složitější, než si myslíte. Podívejte se na naši užitečnou příručku, jak správně provádět měření.

Zkontrolujte US velikost

Běžné šaty

Prsa
*Toto není velikost vaší podprsenky!
*Vezměte si podprsenku bez vycpávek
*Držte ruce volně podél těla
*Obepněte metr přes nejplnější část hrudníku
Pas
  • Najděte přirozený pas
  • Toto je nejmenší část pasu
  • Obvykle asi 1 palec (cca 2.5 cm) nad pupíkem
  • Nechte metr lehce povolený, abyste mohli dýchat
Boky
*Najděte nejširší část boků
*Obvykle asi 7 palců pod přirozeným pasem
*Metr by se měl dotýkat kyčlí
Rameno
  • Od kraje ramenního kloubu měřte nahoru podél obloučku ramene, přes spodek krku až ke kraji druhého ramene.
Od Krčního Důlku na Zem
*Postavte se zpříma s chodidly u sebe
*Měřte se naboso
*Začněte u krčního důlku
mezi klíčními kostmi a
natáhněte metr rovně k zemi
*Pro nošení s vysokými podpatky nastavíme
5cm k rozměrům na míru
u šatů po zem a k šatům s vlečkou
Výška
* Postavte se zpříma s chodidly u sebe
* Měřte se naboso
* Začněte na temeni hlavy a
natáhněte metr rovně k zemi

Těhotenské šaty

Horní část hrudníku
  • Držte ruce volně podél boků
  • Měřte nejvyšší část hrudníku
  • Natáhněte metr přímo pod paže
Prsa
*Toto není velikost vaší podprsenky!
*Vezměte si podprsenku bez vycpávek
*Držte ruce volně podél těla
*Obepněte metr přes nejplnější část hrudníku
Pod prsy
  • Měřte přímo pod prsy
Kolem břicha
  • Najděte nejširší část břicha
  • Obepněte metr kolem břicha
  • Nechte metr mírně volný kvůli pohodlí
Boky
*Najděte nejširší část boků
*Obvykle asi 7 palců pod přirozeným pasem
*Metr by se měl dotýkat kyčlí
Od Krčního Důlku na Zem
*Postavte se zpříma s chodidly u sebe
*Měřte se naboso
*Začněte u krčního důlku
mezi klíčními kostmi a
natáhněte metr rovně k zemi
*Pro nošení s vysokými podpatky nastavíme
5cm k rozměrům na míru
u šatů po zem a k šatům s vlečkou
Výška
* Postavte se zpříma s chodidly u sebe
* Měřte se naboso
* Začněte na temeni hlavy a
natáhněte metr rovně k zemi

Svatební kabátky/mini plédy

Prsa
  • Není to velikost vaší podprsenky! Obepněte metr kolem zad a veďte ho přes nejplnější část vašich prsou.
Rameno
  • Od kraje ramenního kloubu měřte nahoru podél obloučku ramene, přes spodek krku až ke kraji druhého ramene.
Délka paže
  • Měřte od ramene k zápěstí.
Průramek
  • Měřte od vrcholu ramene, dolů přední stranou ramene, do podpaží a zpět zezadu k rameni.